CONTACT
Contact
Questions about Pallas, pricing, procurement, or an accessibility barrier on this site.
Where to write
- contact@lonia.ai
- General inquiries. Product questions, partnerships, anything that does not fit below.
- support@lonia.ai
- Everything else. Product support, billing, pricing and procurement, privacy requests and data subject rights, Data Processing Agreement requests, legal notices, security vulnerability disclosure, and accessibility barriers on this site. Please do not include exploit details for an unpatched issue in a first email.
Your data rights by jurisdiction, and how to exercise them, are in Privacy. If you have an account, Export your data and Delete your account are self-service under Settings, then Data Privacy, and need no email at all.
Response window
Response window: 2-3 business days, depending on the nature of your inquiry.
Calls are scheduled by request only. Email support@lonia.ai with your preferred times across your timezone.